Security and CCTV FAQs

General Questions, Troubleshooting Help & Instructions

How to Setup PSA Centrii CCTV System

Learn how to navigate the admin settings and startup wizard of the PSA Centrii CCTV system in this step-by-step guide.

This video covers key setup instructions for the following PSA kits and NVRs:

  • CENNVR108E
  • CENNVR216P
  • CENIPCK825TH2
  • CENIPCK8458TH2
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How To Connect PSA Centrii CCTV System to PSA Centrii App

Learn how to connect the PSA Centrii NightGuard CCTV system to the PSA Centrii App to allow you to remotely view and monitor your home security.

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Home Management

What is Home Management?
When you add a device to the PSA Centrii app, it’s added to a Home. A Home is a group of devices that you can manage together, share with others, and organise by room or location.

Why use Home Management?

  • Share device access with family, staff, or housemates.
  • Stay in control: you remain the admin and decide who sees what.
  • Organise devices by location (e.g., holiday house vs. main home) or by room (e.g., bedroom, patio).

Note: Each device can only be assigned to one account, so using
Home Management is the best way to allow shared access
without losing control.

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Learn how to reset the HiTool delivery password to regain access to your device settings.

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Learn how to set up intrusion detection on the Centrii NVR to get alerted to unwanted activity around your property.

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Learn how to turn the strobe light and audible warning features on the Centrii CCTV system on or off.

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Learn how to connect an IP camera to the CEN28WSK-IP intercom for integrated monitoring.

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Learn how to reset your device password using the Hik-Connect app.

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Learn how to play back and save recorded video footage using the PSA app.

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Learn how to follow the password reset procedure for your Centrii CCTV system.

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Learn how to unbind and remove a device from the PSA app when it’s no longer in use.

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Learn how to turn off the advanced security setting on the Eero app.

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Learn how to add a HiLook camera to your NVR remotely across the network.

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Learn how to set up Android notifications for the PSA app so you never miss an alert.

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